SHIPMENTS
ITALY: flat rate € 9.00 – free shipping over € 150
EUROPE: flat rate € 9.00 – free shipping over € 150
REST OF THE WORLD: fixed rate € 25.00
Orders are shipped by By Mora Accesories International Srl, Palosco (BG), from Monday to Friday from 9:00 to 17:00. Orders placed during the weekend will be processed starting from the following Monday afternoon.
Shipping times in Italy range from 3 to 5 working days.
RETURNS AND REFUND:
The return is free, your item must be returned to the By Mora headquarters within 14 days from the delivery date. We recommend that you book the collection within 7 days of the delivery date to ensure it arrives within the allotted time.
Legislative reference of the Consumer Code (Legislative Decree 206/2005). The goods must not have been worn or used in any way, the box must be returned intact and must contain everything it contained. To start the practice, the customer must send an email to inform of the return as soon as possible (within the seven days mentioned above) and the goods must be returned to the following address By Mora Accessories International Srl in Via Don F. Narcisi, 10 – Palosco (BG) – 24050.
If you have made a return, the refund will be made within fourteen calendar days from the date of delivery of the package to the courier. When we receive your return in stock we will send you a confirmation email.
RULES AND CONDITIONS
We would like to remind you that bymora.it may ask you to contact the banking institution of new customers to get approval for the payment, so that you can then proceed with the shipment. This verification could cause some delay in the shipment of your first order.
All customers who place an order establish a commercial relationship with By Mora Accessories International Srl and therefore undertake to accept delivery of their package. If for any reason the Customer refuses to deliver the shipment or requests the return to the sender, any shipping costs, charged to By Mora Accessories International Srl or By Mora, will be deducted from any refund due to the Customer.
We would like to remind our customers that once confirmed and processed, orders for items already available cannot be changed. Orders placed separately will be shipped separately.
By Mora Accessories International Srl declines all responsibility for the possibility that, due to a particular configuration of the computer used by the Customer or its malfunction, the colors of the products displayed on the site may slightly differ from the original ones.
The images contained on the bymora.it site are the property of By Mora Accessories International Srl. Any use of such images, not authorized by written consent from By Mora Accessories International Srl, will be prosecuted according to law.
This notice contains the legal terms and conditions that govern the Bymora.it site By accessing the By Mora website, users undertake to accept and agree to comply with all the conditions contained in this declaration.
By Mora Accessories International Srl reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the Bymora.it website.
Access to the site and related services is intended for personal use only. Viewing the By Mora Accessories International Srl website provides customers with information on the products offered together with the possibility of purchasing them.
By Mora Accessories International Srl has created and published the By Mora Accessories International Srl website with the aim of offering a service reserved exclusively for its Customers. The products for sale on the By Mora Accessories International Srl website are intended for the Final Consumer. For Final Consumer, By Mora Accessories International Srl means a natural person who acts for purposes unrelated to his business or professional, legal activity that is not limited to the resale of goods purchased on bymora.it
By Mora Accessories International Srl therefore invites users who are not attributable to the category of Final Consumers to refrain from both trying to establish business relationships with By Mora Accessories International Srl, and from sending purchase orders for goods for sale through third parties.
In consideration of the commercial policy described above, By Mora Accessories International Srl reserves the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with the commercial policies described above.
As required by the laws governing trade, all shipments of By Mora Accessories International Srl are accompanied by an official invoice declaring the value of the individual items in Euro. For items on sale, the invoice shows the discounted amounts.
Upon arrival of the goods, customers are requested to carefully inspect the package before signing as proof of delivery of the shipment. Bymora packages are carefully packed in a clear plastic seal with adhesive tape, placed around the package.
If for any reason, the package appears tampered with or if the adhesive tape is not intact, customers are requested to sign the receipt with reservation, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident and contact By Mora at info@bymora.it If for any reason the shipment fails to be successfully delivered to the address provided by the Customer in the commercial contract, the package risks being returned to the sender at the Customer’s expense. These amounts will be deducted from any refund due to the Customer by By Mora.